Infrastructure, Support & Networking

  • Junior Technical Support Engineer Contracts. Manchester. 3/9/2019 12:00:00 AM

    Salary: £0 Location: Manchester

    Junior Technical Support Engineer Contracts. Manchester. As a result of expansion, my client, an exciting technology company which develops software solutions for NASA and other space agencies, are looking for 5 Junior Contractors. These positions will suit recent graduates with an interest in establishing a career in Technical Support. The work promises to be exciting, fast-paced and packed with learning opportunities. Indeed, the company will pay for extensive training. This is a great opportunity to join a high-tech international company that genuinely cares about its employees, having recently been accredited by Investors in People and winning past “Employer of the Year Awards”. Key Responsibilities After a period of training, the successful candidates will work as part of a time in areas such as: • Diagnose and troubleshoot technical issues • Prioritize and manage several open issues at one time • Refer to internal database or external resources to provide accurate tech solutions • Development of software, in line with given requirements • Ensuring the quality of development work • Following defined development and testing processes • Document technical knowledge in the form of notes and manuals • Track computer system issues through to resolution, within agreed time limits • Properly escalate unresolved issues to appropriate internal teams • You will be a person our customers trust. They will rely on you to provide timely and accurate solutions to their technical problems Qualifications & Skills In order to be considered for these roles you will need: • Educated to degree level in a mathematics-based subject • Knowledge of Java (JEE, JSE), Spring, Hibernate, MySQL, Maven, Git and Java Application Servers. • Knowledgeable with web architectures and services (HTTP, REST, JSON, etc.) • Familiar with relational database concepts • Knowledge on SQL. • Knowledge of Bash/Python scripting. • Knowledge on Linux Desirable Skills & Experience: • Experienced in working autonomously within an agile environment with automated testing and continuous integration • Experience with test automation frameworks and tools used to automate the execution of web based and API based tests Whats on Offer: An excellent day rate, training, a genuinely brilliant company to work for doing exciting things in the world of technology for space agencies - a real CV builder.

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  • Dev Ops Engineer 3/4/2019 12:00:00 AM

    Salary: £0 Location: London

    DevOps Engineer. London. About the company: A technology-driven disruptor, they are a learning eBook subscription that gives users unlimited access to over 200,000+ professional and academic titles, for less than the price of a single book. The mission is to make education content more accessible and affordable. They do so through the use of powerful technology which has created a space where one can learn from the world’s professional and academic content. A modern, multicultural company, they have got rid of classical management hierarchies and, instead, distribute authority among all colleagues. They have fostered a unique company culture championing self-empowerment, personal development, direct communication and mutual support. About the Role: The successful candidate will manage the AWS Cloud and its services supporting the platform. The role will primarily involve cloud systems administration, shell scripting, CI / CD configuration, release management and container management. A knowledgeable team player is sought to take responsibility for a variety of cloud system administration activities in the IT team whilst promoting dev ops best practices. The ideal engineer will have a strong understanding of AWS. As a Dev Ops Engineer you will: • Administer the AWS Cloud and its managed services as part of the Infrastructure team. • Setup and configure deployment pipelines for containerised and serverless applications. • Configure development and test environments. • Produce and maintain infrastructure utilising infrastructure as code techniques. • Monitor platform activity / telemetry and design appropriate auto-scaling policies. • Co-manage cloud security, VPC, Firewall, Role-based access control. • Co-ordinate and manage security updates, patches and platform releases. • Engage in backup management and disaster recovery preparation. Education: • Degree in a Technical field. Experience: • Experience creating, managing and monitoring AWS cloud infrastructure and production environments. • Understanding of AWS shared security model and implications for infrastructure management. • Experience with Continuous Delivery techniques and Dev Ops best practices. • Understanding of Docker and container orchestration • Experience of systems administration and shell scripting (Bash) • Familiarity with Infrastructure as Code (CloudFormation / Terraform) Required skills: • Technical skills in: Linux, AWS, Container Management (Docker), Continuous Delivery, Database Management (SQL & NOSQL), Bash Scripting, Serverless (Cloud Functions) • Positivity and Optimism! Additional valuable skills: • Python, JavaScript, Elasticsearch, Git, Redis, Apache Spark The Package: A competitive salary is on offer along with great benefits, a significant personal development budget, flexible work hours and the opportunity to design the way millions of students will read and learn.

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  • IT Desktop Support Officer 2/27/2019 12:00:00 AM

    Salary: £38000 Location: London

    I am currently recruiting for an IT Desktop Support Officer, working with a very reputable biotechnology company based in Central London. ***What the IT Desktop Support Officer will do*** + Acting as a member of the IT team in providing strategic IT direction for the business and operational support of IT infrastructure, hardware and software + Assisting with overseeing the security aspects of the company / project IT set-up including websites that may be hosted internally or externally + Providing investigation, diagnosis, resolution and recovery for hardware / software problems. When unable to resolve, escalating in accordance with Help Desk escalation processes + Maintaining overall ownership of user’s issue & service ensuring that they receive resolution within a reasonable timeframe + Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned ***What the IT Desktop Support Officer needs*** + Extensive IT/Commercial experience gained within a fast-paced environment + Proven experience of 3rd line infrastructure support + Experience of GAMP 5 and working within a GxP environment. + Proven experience of 1st/2nd and 3rd line infrastructure support + Proven project management skills, including the ability to effectively deploy resources and manage multiple projects of diverse scopes in a cross-functional environment ***What the IT Desktop Support Officer will get*** + Salary up to £38,000 + Training both on the job and budgets for external courses + Excellent working environment If this sounds like the perfect role for you, please do get in touch today.

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  • IT Site Manager 2/27/2019 12:00:00 AM

    Salary: £55000 Location: London

    I am currently recruiting for an IT Site Manager, working with a very reputable biotechnology company. This role will be based in central London and you will report directly to the Head of IT. The IT Site Manager will act as a deputy to the Head of IT, and will take the lead in all aspects of service delivery for the organisation’s London based facilities. The role will provide support to a major systems implementation, which will include a mixture of strategic work and hands on desktop and other support work for internal employees and for collaborators. ***What the IT Site Manager will do*** + Deputising for the Head of IT where required, whilst operating as a member of the wider IT department in providing strategic IT direction to the business and operational support for the IT infrastructure, hardware and software + Providing proactive assistance with systems implementation projects to ensure a smooth implementation and roll out + Managing and overseeing the security aspects of the company/project IT set-up including websites that may be hosted internally or externally + Ensuring that all IT assets are properly controlled and software is correctly licensed, whilst keeping acceptable service levels across all IT systems + Providing Desktop/Laptop support including the following technologies: Microsoft Office 365 products – Outlook, Word, Excel, Access, Internet Explorer, Windows 7, desktops, laptops, printers, networked copiers and others as assigned ***What the IT Site Manager will need*** + Excellent experience in IT and business/industry with experience of IT strategy, cyber security and service level agreements + Proven experience of 3rd line infrastructure support + Understanding of VoIP & Network Technologies + Experience of resolving issues efficiently, and contributing to the improvement of a Company’s infrastructure + Able to deputising for senior managers when required ***What the IT Site Manager will get*** + Salary up to £55,000 + Training both on the job and budgets for external courses + Excellent working environment If this sounds like the perfect role for you, please do get in touch today.

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  • IT Engineer 10/16/2018 12:00:00 AM

    Salary: £35000 Location: Oxford

    I am currently looking for an IT Engineer to work with a company that although in size is moving away from its Start-up nature, but still maintains its Start-up atmosphere. The company specialises in scientific imagining, given the strength of the products they have they have received a number of different invests, and have grown from a work force of 15 to 90 with a view to double this by this time next year. Due to the nature of the role I need somebody who can hit the ground running and can take on the existing IT requirements. In the short term this will be installing new hardware and software, setting up accounts for company employees, dealing with accounts for leavers, and trouble shooting. However, the company is growing rapidly and will soon be opening an office in the US, and later in other locations worldwide. We can see that the IT needs will grow rapidly as will your opportunity within the company. ***What the IT Engineer will do*** + Maintaining the IT Infrastructure + Installation of Hardware & Software + Exchange and AD management + Maintaining a Linux server environment with Microsoft applications ***What the What the IT Engineer will do needs*** + Proven industry experience working a diverse IT role + Linux server experience + Microsoft Exchange / Active Directory + Desirable experience – Jira/Confluence/Scripting ***What the What the IT Engineer will get*** + Salary up to £35,000 + excellent benefits including bonus and free lunch + Work in a fantastic state-of-the-art facility + Lots of training and development opportunities If this sounds like the perfect role for you, then please get in touch today!

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  • DevOps Engineer 10/16/2018 12:00:00 AM

    Salary: £50000 Location: Oxford

    I am currently looking for an DevOps Engineer to work with a company that although in size is moving away from its Start-up nature, but still maintains its Start-up atmosphere. The company specialises in scientific imagining, given the strength of the products they have they have received a number of different invests, and have grown from a work force of 15 to 90 with a view to double this by this time next year. This role is part of a fast-moving software team focused on developing novel applications using distributed systems. The team will take on challenging problems involving large datasets and complex interactions on the cloud. You will be working to accelerate development of our projects by building a solid foundation of infrastructure appropriate to progressive stages of scale. Career progression is limited only by your own motivation and capabilities. We actively encourage our team members to become involved in many aspects of this young business to gain a fully rounded set of skills. ***What the What the DevOps Engineer needs*** + Experience writing scripts in one or more languages such as Python + Advanced Linux skills + Experience with building out scalable and automated Cloud platforms on AWS + Experience building and maintaining CI/CD pipelines + Understanding of scalable networks ***What the What the DevOps Engineer will get*** + Salary up to £50,000 + excellent benefits including bonus and free lunch + Work in a fantastic state-of-the-art facility + Lots of training and development opportunities If this sounds like the perfect role for you, then please get in touch today!

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  • 2nd/3rd Line Technical Consultant 7/30/2018 12:00:00 AM

    Salary: £30000 Location: Wetherby

    I am currently looking for a 2nd line Support Consultant; this is a really exciting role for an individual that is really looking to develop their career. Based just 20 minutes outside of Leeds off the M1, this is a role that offers progression, training & a plush working environment. Although this role will be mostly based on-site, there will be opportunities to work on client site from time to time. With that said as you grow in the company and come to understand the business processes, then you will be working in a more senior based role. This could see you working with the other senior engineers in the data centre, working on client site and assisting the pre-sales team in the new proposals. ***What the 2nd/3rd Line Technical Consultant will do*** + Resolving Support issues raised from the 1st line and customers + Keeping track of issues and making sure all logs are reported to the central database + Be on-hand to mentor other members of staff, in an effort to increase their skills + Assisting in the delivery of client support contracts ***What the 2n/3rd Line Technical Consultant will need*** + Solid Microsoft exposure & working towards accreditations + 2 years commercial experience in a similar support function + CCNA or strong Cisco exposure + To be able to gain secuirty clearance ***What the 2nd/3rd Line Technical Consultant will get*** + A company that offers great career progression + Excellent training programs + Paid training courses including MCSA/MCSE + Salary range from £20,000 to £30,000 If this sounds like the perfect role for you, then I would really like to hear from you....Do not miss out, and get in touch today!

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  • Service Desk Manager 6/25/2018 12:00:00 AM

    Salary: £0 Location: Wetherby

    I am currently recruiting for a reputable solutions provider based in Harrogate, this company has been established for over 30 years with a company portfolio of over 250 companies. The role I am recruiting for is a Service Desk Manager, this person is pivotal to the company and will be responsible for a small but growing team of 1st to 3rd line engineers. This person will be responsible for the tickets being handled/distributed in the correct manner and act a point of reference for higher level queries. **What the Service Desk Manager will need*** + Previous management/team leader experience – Preferably from a service environment + Experience in realising and improving SLA’s & KPI’s – ITIL would be beneficial + Solid understanding of Microsoft technologies, Server/Exchange/O365 + Good understanding of networking principals + Excellent with documentation and sharing best practice ***What the Service Desk Manager will get*** + Competitive salary + Excellent project pipeline + Paid training (MCSE/VCP/ITIL/Prince2) + Great benefits package ***PLEASE NOTE: SC Clearance must be achieved for this post*** If this sounds like the prefect role for you then please get in touch today

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  • EMC Support Specialist 4/27/2018 12:00:00 AM

    Salary: £0 Location: BASINGSTOKE

    I am currently recruiting for a Support Specialist, this will be based in the head office in the centre of Basingstoke. The company has been established now for over 60 years, and is continuing to grow in an organic fashion. They are a reputable global supplier, working with both hardware and software integrated solutions. ***What the Support Specialist will do*** + Provide 24/7, third line technical support for the ECM Software suite + Document all pertinent end user identification information, including name, company, contact information and nature of problem or issue. + Field incoming help requests from end users and internal staff via telephone and email in a courteous manner (this may include out of hours support calls + Record, track and document each step of the problem-solving process on a centrally based call logging system + Access software updates, drivers, knowledge bases and frequently asked questions to aid in problem resolution + Manage internal release management of software releases (including licensing), apprising customers and internal staff of changes and upcoming developments in the ECM software applications ***What the Support Specialist will need*** + Extensive experience working in Microsoft environment – MCITP/MCSA/MCSE preferable + Solid understanding of IIS + Previous experience with SQL/Oracle and some SQL scripting would be a bonus + Unix, Linux, VMWare & Citrix knowledge beneficial ***What the Support Specialist will get*** + A competitive salary up to £35,000 + £2,500 on-call allowance + Fast-track training mapped out to move you from 1st line to 3rd line + Excellent benefits If this sounds like the perfect role for you then please get in touch today!

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  • Network Administrator 4/24/2018 12:00:00 AM

    Salary: £50000 Location: MAIDENHEAD

    This is an amazing opportunity in Maidenhead, working as a Network Administrator for a market leading integrated solutions company. This companies bespoke software sees them as the market leader in the reservations and management solutions software, used by airports and car park operators worldwide. Due to their year on year success they are looking to bring in a Network Administrator to join their team. ***What the Network Administrator will do*** - Installation, commissioning and ongoing maintenance of servers Windows and network devices (firewalls, switches, load balancers etc.) - Work as a member of the well-established technical team to provide additional technical resource to support the Windows infrastructure - Provide out of hours and weekend support (when required) ***The right Network Administrator will have*** - Windows OS install & Config/ Hardening - IIS & Certificate management - Firewalls & VPN’s - Exchange (2013 would be desirable) - Network and server security - VoIP ***The Good Bits*** - Salary £40,000 to £50,000 (depending on experience) - Excellent location - Monday to Friday, 0900-1730 This is an opportunity not to be missed; with an excellent career path and regular performance reviews and world class training, contact Michael today! Call on 0161 923 8180 or email michael.hogan@northpointrecruitment.com

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